Volunteers are the heart of the tournament – without you, there wouldn't be any tournaments or games! By joining our volunteer crowd, you’ll be part of something big: an international event full of energy, action, and amazing people. You’ll gain new friends, unforgettable memories, and valuable experience – all while having fun and making a real impact.
Here you’ll find everything you need to know about the event and volunteering at EuroBasket25 in Tampere.
Start by checking out Volunteer Info Package 1 right here on this page – it covers everything from shifts and accreditation to meals, safety, volunteer gear, and the games and venues.
You’ll also find Volunteer Info Package 1 as a PDF (with visuals!) and as a video presentation, where our volunteer manager Jaana walks you through all the key info. (To be published on Friday, May 23.)
Later in May, we’ll publish Volunteer Info Package 2, which includes tips and perks for volunteers, info about the tournament’s sustainability actions, the communication and safety guidelines, and details on volunteer certificates. Like the first one, it will be available as a PDF and a video.
During the tournament, this volunteer page will be updated regularly with important announcements, highlights from each day, behind-the-scenes looks at our amazing teams and their tasks – and more! Stay tuned!
EuroBasket25 is organised by the International Basketball Federation (FIBA) and Basketball Finland.
We’re all part of the Finnish basketball community and the EuroBasket25 tournament team – and we also represent both to the world.
So, let’s work together with great team spirit and top-notch service attitude to make this event fun and memorable for everyone: fans, teams, and us volunteers!
Check where we’re at right now – and what’s coming up next!
Includes:
There will be around 400 volunteers and over 15 volunteer teams. Your team leaders know the routines and will guide the work. We are all part of the Finnish basketball family and the EuroBasket 2025 tournament organisation. We also represent the Finnish basketball community and the tournament.
Event arena and practice venue
The game venue is Tampere Deck Arena, which holds over 12,000 spectators.
The official address is Kansikatu 3, 33100 Tampere. The arena is located in the city centre, just a short walk from the train station and many other central locations. A venue map and access routes will be published later.
The practice venue is Kauppi Sports Center, located at Kuntokatu 17, 33520 Tampere.
Official Fan Zone
The official Fan Zone of the tournament is open to everyone and free of charge. The area includes a viewing tent with a big screen, basketball courts, various activities, a children’s play area, food and beverage services, a cloakroom, and a first aid station. Open on game days from 12:00 PM to 1:00 AM.
Market Square Event Area
The event area is located at Keskustori, central Tampere. It features a summer terrace, a large screen, a basketball court with local basketball clubs organising activities, fun and games, the Susi Fan Shop, and the sustainability initiative 'Unified Through Basketball' by Basketball Finland. Open daily from August 25 to September 3, from 12:00 PM to 8:00 PM.
Group stage locations
Group stage game days
Knockout stage and finals in Riga: September 6–14, 2025
Teams in the Tampere Group
Game schedule in Tampere
Day session games:
- 1:30 PM →
- 4:30 PM →
Evening session game:
- 8:30 PM → Susijengi (Team Finland)
Backbone of all operations:
- Event office
- Construction and maintenance
- Accreditation
- Catering and lounge
- Sustainability
Support for teams, FIBA, and games:
- Team hosts
- Hotel info desks
- Transportation
- Service team
- Ball boys and floor sweepers
- Game recordings services
- Media and communications services
Spectator and guest services:
- Event info and spectator service
- Ticketing
- VIP and hospitality
- Fan Zone
- Market square event area
- First Aid and medical services
- Security guards
An accreditation card is your access pass, which allows you to move within the event area in zones marked on your card. Accreditation cards are issued to all teams, referees, FIBA officials, members of the organising committee, volunteers, service providers, and media representatives. The accreditation card permits access only to the zones necessary for your duties, which are indicated on the card using letters and numbers. Your accreditation card will be checked every time you enter the arena and in several areas inside the venue. You must wear the card visibly around your neck at all times and show it when requested.
The card is personal and non-transferable. If you lose your card, notify your team leader and the accreditation office immediately. Do NOT photograph or share your accreditation card on social media.
The accreditation office is located at the Arena. Opening hours:
Sun 24.8 – 08:00–22:00
Mon 25.8 – 08:00–22:00
Tue 26.8 – 08:00–22:00
Wed 27.8 – 08:00–22:00
Thu 28.8 – 12:00–16:00
Fri 29.8 – 12:00–20:30
Sat 30.8 – 12:00–20:30
Sun 31.8 – 12:00–16:00
Mon 1.9 – 12:00–20:30
Tue 2.9 – 12:00–16:00
Wed 3.9 – 12:00–20:30
Photo requirements:
- Clearly framed headshot
- Taken straight from the front
- Plain white or light background
- No hats, caps, sunglasses (regular glasses are OK)
You can email your photo in advance to volunteer@basket.fi. Photos can also be taken at the accreditation office, but this may delay processing.
Work shifts are arranged by each team. Some volunteers will begin their duties as early as August 20, while others will start on the first game day, August 27. Most volunteers will have pre-scheduled shifts, but for some teams, individual shifts are not pre-assigned.
Please arrive at your shift on time, ready to begin your tasks. If you become ill, inform your team leader or the volunteer manager as soon as possible.
Your team leader assigns tasks and knows what needs to be done and in which order. Flexibility is possible – always discuss scheduling or changes directly with your team leader.
If you're interested in taking on additional tasks outside your own team’s duties, contact the event office.
The volunteer lounge is located on the lowest level (Level 0) of Nokia Arena, near the practice hall. There, you’ll find coffee, tea, and light snacks available all day, every day. The lounge is a place to rest your feet and connect with other volunteers during your breaks. Lockers are available for storing your personal belongings. Locker keys can be borrowed one day at a time from the event office, and availability is limited. You’re encouraged to bring your own coffee or tea mug to reduce disposable cup use.
Hot meals for volunteers and the organising committee, and other stakeholders are served at Juvenes’ Ratamo restaurant in the TAKK building, right next to the Arena. It’s a short 80-metre walk from the arena’s ground level (Level 0). Hot meals are provided only during shifts that last more than 6 hours. Two meal times per day: Lunch and dinner. You’ll receive a meal voucher from your team leader.
Every meal includes:
- Salad bar
- Several homemade food options
- Always a vegetarian option
- Bread and spread
- Beverage (water or juice)
All special dietary needs will be accommodated.
The safety of all participants is a top priority.
Everyone working at the event shares responsibility for safety. You’re not expected to be a hero, but by staying alert and following instructions, you may help prevent accidents or even save lives. All volunteers are covered by the OP Pohjola Doublecover insurance during their shifts.
In case of an accident involving you or another volunteer:
- Contact first aid immediately
- Inform your team leader or the tournament office
Please note: the insurance does not cover damages caused by negligence or intentional actions. You will receive detailed safety instructions and important phone numbers closer to the start of the tournament.
Zero tolerance for harassment! The event follows a Safer Space Policy that applies to all volunteers and staff.
Key principles:
Spectator Code of Conduct
These rules apply to the audience, volunteers, and everyone involved in the event, and will be translated into all participating countries’ languages and included in the Spectator Guide.
A small, designated seating area is reserved in the arena for volunteers to watch games when their duties allow.
Please note:
- Seating is limited and may have restricted views
- We cannot guarantee a spot for any specific game or seat
The volunteer lounge will have TV broadcasts of the games, and Fan Zone and the Market Square Event Area offer additional viewing options with large screens, activities, and food stalls.
As volunteers, we’re at work – during free time, we’re fans!
Sports are full of emotion – and big tournaments bring even more passion.
But our #1 task is to provide the best possible environment for all teams to perform at their best. Let’s protect the teams’ focus and peace.
A few important guidelines:
What you can share
You're welcome to talk about your volunteer experience on social media or in conversations. Feel free to share: Why you joined the volunteer team, what kind of tasks you’ve done, how much fun you’re having as a volunteer, etc. For inquiries about event arrangements, refer people to your team leader, who can forward them to the appropriate person in the organising committee.
Themes:
- Tips and perks for volunteers
- Event sustainability initiatives
- Communication guidelines
- Safety instructions
- Volunteer certificates of participation
Questions? We’re here to help!
Jaana is the tournament’s Sustainability and Volunteer Manager.
She is your main point of support, responsible for the entire volunteer program and here to help all volunteers.
Jaana Helminen
Sustainability and Volunteer Manager, EuroBasket25
Project Leader, Unified Through Basketball
jaana.helminen@basket.fi
+358 44 9757 009 (Whatsapp/calls/SMS)
Christian is the tournament’s Volunteer Coordinator and Team Leader of the event office. He can assist you with all practical matters during the event.
Christian Hännikäinen
Volunteer Coordinator, EuroBasket25
Team Leader of the event office
christian.hannikainen@basket.fi